{"id":14952,"date":"2019-04-04T14:33:44","date_gmt":"2019-04-04T12:33:44","guid":{"rendered":"https:\/\/v3.h-flachs.de\/terms-and-conditions\/"},"modified":"2025-02-14T15:58:43","modified_gmt":"2025-02-14T14:58:43","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.h-flachs.de\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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General Terms and Conditions<\/h1>\n

General Terms and Conditions (GTC) of H-Flachs GmbH<\/h3>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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§1 Scope of Application<\/h4>\n

1. These General Terms and Conditions (GTC) apply to all contracts, deliveries, and other services of H-Flachs GmbH. They are binding for all current and future business relationships with our customers.
\n2. Any conflicting or deviating purchasing conditions of the buyer shall not be recognized unless expressly confirmed in writing.
\n3. Side agreements or deviations from these GTC must be agreed upon in writing.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div>

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§2 Conclusion of Contract<\/h4>\n

1. Offers made by H-Flachs are non-binding and subject to change. A contract is only concluded upon our written confirmation or the delivery of goods.
\n2. Any modifications or additions to a contract are only valid if agreed upon in writing.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div>

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§3 Prices and Payment Terms<\/h4>\n

1. All prices are ex-works, exclusive of statutory VAT and any packaging costs.
\n2. Invoices are payable within 14 days without deduction. Discounts require a separate agreement.
\n3. In the event of payment default, interest on arrears amounting to 9 percentage points above the base interest rate will be charged. Dunning fees and collection costs shall be borne by the buyer.
\n4. If the buyer is in arrears with payments for more than 30 days, we reserve the right to withdraw from the contract after a single reminder and an additional grace period of 14 days and to claim damages.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div>

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§4 Delivery, Transfer of Risk, and Delay<\/h4>\n

1. Delivery shall be made ex-works at the buyer’s expense and risk. The risk passes to the buyer upon provision of the goods.
\n2. Partial deliveries are permitted where reasonable for the buyer.
\n3. Delivery deadlines are non-binding unless expressly agreed otherwise in writing.
\n4. In case of delivery delays due to force majeure (e.g., natural disasters, war, strikes), the delivery period shall be extended accordingly. In such cases, we shall not be liable for resulting damages. The buyer will be informed immediately, and a new delivery deadline will be set. If delivery does not occur within 60 days after the originally agreed date, the buyer may withdraw from the contract after issuing a formal notice.
\n5. If the buyer fails to accept the goods within the agreed period, we are entitled to charge contractual penalties and storage costs. Contractual penalties shall only apply if the buyer refuses acceptance despite a written reminder and grace period. The penalty shall not exceed 10% of the order value unless otherwise agreed.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div>

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§5 Retention of Title<\/h4>\n

1. The goods remain our property until full payment has been received.
\n2. The buyer is entitled to resell the goods in the ordinary course of business but hereby assigns to us all claims arising from the resale in the amount of the invoice value.
\n3. In the event of processing or mixing with other materials, we acquire co-ownership of the new product.
\n4. In case of the buyer’s insolvency, we reserve the right to reclaim the goods and take further legal action.
\n5. The buyer must inform H-Flachs GmbH immediately if third parties attempt to seize the goods subject to retention of title, particularly in the case of attachments or other enforcement measures. The buyer shall bear all costs incurred in safeguarding our ownership rights.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div>

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§6 Defect Claims and Warranty<\/h4>\n

1. The buyer must inspect the goods immediately upon receipt for defects. Any obvious defects must be reported in writing within 5 days.
\n2. In the case of justified complaints, we shall, at our discretion, either rectify the defect or provide a replacement delivery. If such rectification fails, the buyer is entitled to a price reduction or to withdraw from the contract.
\n3. The warranty period is 24 months from the date of delivery.
\n4. Complaints due to transport damage must be documented upon receipt of the goods and reported immediately to the carrier and us.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div>

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§7 Liability and Damages<\/h4>\n

1. Our liability is limited to intent and gross negligence. We accept unlimited liability for damages resulting from injury to life, body, or health.
\n2. Liability for indirect damages, lost profits, and other consequential damages is excluded unless mandatory legal provisions apply.
\n3. We shall not be liable for damages caused by force majeure.
\n4. If mandatory legal liability provisions (e.g., Product Liability Act) apply, our liability remains unaffected in these cases.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div>

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§8 Data Protection and Confidentiality<\/h4>\n

1. We process personal data in accordance with applicable data protection regulations. Data is only shared with third parties within the framework of legal requirements.
\n2. The buyer agrees to the storage and processing of their data for contract execution purposes.
\n3. Confidential business and customer data must be protected by both parties and must not be disclosed to unauthorized third parties.
\n4. Further details regarding the processing of personal data are outlined in our Privacy Policy, available on our website.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div>

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§9 Jurisdiction and Applicable Law<\/h4>\n

1. The place of performance and jurisdiction is Freilassing. German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
\n2. Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"General Terms and Conditions General Terms and Conditions (GTC) of H-Flachs GmbH §1 Scope of Application 1. 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